Last updated: October 21, 2026
This Privacy Policy explains how Wings of Grace (“we,” “us,” or “our”) collects, uses and protects information when you visit wingsofgrace.help, contact us, request assistance, volunteer or donate. Wings of Grace is a 501(c)(3) nonprofit located at 27091 Cook Rd, Olmsted Township, OH 44138.
Information we collect
- Information you give us: your name, email address, phone number and any details you include when you submit a contact, help request, prayer request, volunteer or vehicle donation form.
- Donation information: online donations are processed by Zeffy. Zeffy collects your payment details directly; we receive your name, contact information and donation details, but never your full card number.
- Newsletter information: if you subscribe to our newsletter, your email address is stored by our email provider, MailerLite.
- Usage information: we use Google Analytics through Google Site Kit to understand how visitors use our website, such as pages visited and general location. This information is aggregated and does not identify you personally.
How we use information
- To respond to your messages and requests for assistance
- To process donations and send receipts and tax acknowledgments
- To coordinate volunteers and vehicle donation pickups
- To pray for requests you share with our prayer team
- To send newsletters and updates if you’ve subscribed (you can unsubscribe at any time)
- To improve our website and programs
How we protect and share information
We do not sell, rent or trade your personal information. We share information only with team members and volunteers who need it to serve you, with service providers that help us operate (such as Zeffy, MailerLite and our website host) under their own privacy obligations, or when required by law. Information about people requesting help is kept confidential.
Our website uses an encrypted HTTPS connection. While no method of transmission or storage is completely secure, we take reasonable steps to protect your information.
Cookies
Our website and its service providers use cookies and similar technologies to keep the site working, to remember preferences and to measure website traffic. You can set your browser to refuse cookies; some features may not work as intended.
Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 online.
Your choices
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing nate@wingsofgrace.help or calling 216-534-3052.
Third-party websites
Our website links to other websites, such as Zeffy, MailerLite and YouTube. Their privacy practices are governed by their own policies.
Changes and contact
We may update this policy from time to time, and the date above shows the latest revision. Questions? Contact Wings of Grace at nate@wingsofgrace.help, 216-534-3052, or 27091 Cook Rd, Olmsted Township, OH 44138.